Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If your return is accepted, we’ll provide instructions on how and where to send your package. For returns due to a defective, damaged, or incorrect item, After Dark Goods will cover the cost of return shipping. For all other eligible returns, return shipping costs are the responsibility of the customer. Items sent back to us without first requesting a return will not be accepted.

Please do not send returns to an address without contacting us first. The appropriate return address and return instructions will be provided after your return request is approved.

To start a return, you can contact us at afterdarkgoods@yahoo.com.

Damages and issues
Please inspect your order upon receipt and contact us as soon as possible if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and work to make it right. For approved returns involving defective, damaged, or incorrect items, After Dark Goods will cover the cost of return shipping.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at afterdarkgoods@yahoo.com.